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Group Bookings
Please note, it is your responsibility to ensure that each member of the group has read and understood our terms and conditions before you submit a booking on their behalf.

Email addresses
The online booking form will require you to enter an email address for each member of your group. Where possible, please use the email address of the delegate rather than the email address of the group leader. IATEFL will use this email address to send the delegate the information they need to know about the conference, including registration instructions and the post-conference survey. If you, as the group leader, use your own email address, it will be your responsibility to forward everything on to the correct members of your group.

Making payment
If you have made a group booking before the online booking deadline, payment for groups can be made by bank transfer or with a credit/debit card over the telephone. Payment must reach us by Thursday 9 April 2020 or your group may be asked to pay again when they arrive onsite. It is also possible for you to make payment onsite at the Registration Desk. Onsite payments can be made in cash (GBP sterling only) or by credit/debit card (please note, we do not accept American Express).
If you did not made a group booking before the online booking deadline, payment will only be possible onsite at the Registration Desk.Onsite payments can be made in cash (GBP sterling only) or by credit/debit card (please note, we do not accept American Express).

It is the responsibility of the delegate to ensure that payment is made for their booking. All payment reminders and receipts will be sent to the email address on the individual’s delegate record. If someone is paying on the delegate’s behalf, please advise your group members to forward on all information to the relevant place.

Requesting an invoice
We recommend requesting an invoice for group bookings, this will help you and us when it comes to making the payment. How you request the invoice differs depending on whether or not you are an institutional member of IATEFL:
Institutional members
When you are logged in as an institutional member of IATEFL you will be prompted, at the end of each booking, to add the delegate to your basket and then proceed to book the next delegate. Once you have booked in all members of your group, click “View my basket” and from there you will be able to request an invoice for your entire group.
Everyone else
Once you have finished booking in your whole group, send an email to [email protected] with the names and order numbers of each member of the group and we will create a group invoice for you.

Onsite registration
If payment has been made
Each member of your group will need to visit the Registration Desk individually to collect their delegate badge, bag and Programme. They will be emailed instructions on when and where they need to do this.
If payment is being made onsite
You, as group leader, should visit the Registration Desk to make payment and collect the delegate badges of your group. We ask that you bring along a list of the names and order numbers of the delegates you are paying for, or a copy of your invoice for ease. It will then be your responsibility, as leader, to distribute the badges to the correct delegates. Once individuals have their own badges they will be able to collect their own delegate bags and Programmes and print their personalised certificate of attendance.

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